Resetting Internet Explorer settings

Resetting Internet Explorer settings can resolve many types of problems.

CAUTION:

After using these steps you might need to reenter information in trusted Web pages, such as passwords or personal information.

Use the following steps to manually reset the settings:

1. Open Internet Explorer.

2. Click Tools from the Menu bar (if the Menu bar is not displayed, press Alt to open it), and then click Internet Options .

3. Click the Advanced tab.
4. Click Reset .
   Figure 1: Internet Options: Reset button

   
5. When done, close all open Internet Explorer windows, reopen Internet Explorer, and then try to view the Web page again.
   For more information and a video, see the Microsoft support article How to reset Internet Explorer settings (in English).